ZIWO
CALL CENTER & VOICE SOLUTIONS
Cloud Contact Center & Voice Platform
All-in-one cloud contact center solution that unifies voice, messaging, and customer support automation.
Core Features
Omnichannel Engagement
Support calls, WhatsApp, chat, and email from a unified agent workspace.
Smart Call Routing
Automatically route calls to the right agent based on rules and availability.
Real-Time Analytics
Monitor agent performance and customer metrics with live dashboards.
CRM & API Integration
Sync calls and customer data directly with CRMs and third-party tools.
Click to Call
CDR & Call Log
Inbound & Outbound Calls
Embedded Dialpad
Bitrix & ZIWO Integration
Streamline your workflows with ZIWO's integration for Bitrix24! Connect your contact center to Bitrix24 CRM for seamless communication, automated data synchronization, and improved team efficiency.